How to Order

We love that you’re exploring becoming a Legend Bride - we want you to feel like the Goddess you are on your wedding day. Please read the following information with care and do not hesitate to get in touch if there’s anything else we can help with.

Booking an appointment

Our Showroom is open by appointment only Tuesday to Saturday 10am-5pm. Unfortunately we are not able to accommodate walk-ins. You can make an appointment either by filling out the contact form, via email (hello@LegendBridalDesigns.co.uk) or by phone (01254 889812). When making your appointment please let us know whether you’re interested in our collection or in bespoke design. Appointments are usually 1.5 hours to allow you the time you need to ask as many questions as you like. Our appointments get booked up well in advance, particularly on Saturdays so please book your appointment early to secure a time convenient for you.

Sizing - Online Orders

Before placing your order we advise you to take your measurements carefully or preferably with the help of a professional seamstress. We do not make our items to your specific measurements - they are made according to our standard size chart so please check your measurements carefully before ordering. If you are between sizes we advise you to order the larger of the 2 or if you are concerned please do get in touch to discuss your needs.

As our pieces are made to standard size charts it is likely that you will need to arrange alterations, so please factor in time and budget to achieve the perfect fit.

Please note that the measurements on the size guide are body measurements, not dress measurements. All our items are handmade so slight variations are to be expected.

How to measure:

Bust - round the fullest part of your chest

Waist - your natural waist is typically the smallest part of your waist

Hips - Fullest part of your hips

Size chart in inches:

Size Bust Waist Hips
6 30.75 24 33.75

8 32.25 25.5 35.5

10 34.25 27.5 37.5

12 36.25 29.5 39.5

14 38 31.75 41.5

16 40.25 34 43.25

18 42.5 36.25 45.25

20 45 38.5 47.5

22 47.25 41 50

24 49.5 43.25 52.5

All items also have a regular, petite and tall fitting options

Bodice lengths:

Measured from nape of neck to natural waist

Petite - 12”

Regular - 14”

Tall - 16”

Skirt lengths:

Measured from natural waist to floor wearing desired shoes

Petite - 43”

Standard - 48”

Tall - 53”


Please refer to individual listings for additional information.

Pregnancy

During pregnancy your body shape can change in various ways in a matter of days. If you are pregnant at the time of placing your order, or find out you are pregnant after placing your order with us please, do not hesitate to get in touch. We can guide you through the process, help you make choices and suggest ideal timeframes for you. We will often suggest leaving ordering your dress until much closer to the wedding and processing it as a priority order and/or the made to measure service (please see info below)

Made to measure

The made to measure service is available to all brides able to travel to our studio in Great Harwood for fittings for an additional charge of £250. We will take extensive measurements in order for us to modify our block patterns according to your specific measurements and create your gown over a series of fittings. With your chosen underwear, shoes and accessories and usually require 1-3 fittings. All made to measure items are non-refundable.

Customisation & Bespoke gowns

Please refer to our bespoke page for more information on the bespoke process. Please note that customisations are considered bespoke and only available to brides able to travel to our Great Harwood studio to discuss requirements.

Fabric samples

We understand that it’s good to be able to see the fabrics first hand to be able to make a choice or colour match etc. Please feel free to email us with details of your preferred gown and colour option and we’ll arrange fabric samples to be sent to you. We are not able to confirm or match colours for you via email.

If you have tried on our gowns in our studio please be aware that these samples have been tried on many times and get dry cleaned - the fabrics may be softer and glitter tulles in particular appear less glittery.

Payment

The easiest way to order is through our website. Simply browse online, make your selection and pay through our secure server. If you wish you can split your order into installments via bank transfer. Please get in touch if you wish to make arrangements this way and we will create a timeline of key dates and requirements for you. Please note, only once we have received 50% will we order your fabrics and place you in the production calendar. Your balance must be paid at least 1 month before your item is due to be shipped.

Lead Times & Priority Orders

As all our garments are made to order please allow the following for your order to be ready for dispatch.

Dresses: 12-16 weeks

Skirts and tops: 8-12 weeks

Accessories: 6-8 weeks

If you need your item to be made quicker, we are most likely able to do that by prioritising your order at an extra charge.

Priority order charges:

Dresses:

Priority order fee for 8-11 weeks lead time: £100

Priority order fee for 3-7 weeks lead time: £200

Skirts and tops:

Priority order fee for 3-8 weeks lead time: £100

Accessories:

Priority order fee for 3-6 weeks lead time: £50

You will be asked for your event date at check out and you will be contacted with regards to priority fees where necessary. Priority order fees are per item. If you are concerned about your timeframe please get in touch.

Delivery

Delivery costs are based on weight and location and calculated at checkout.

We ship once a week, usually on a Tuesday. Please keep this in mind when placing your order in case your delivery falls into the next week. We recommend placing your order at least 24 weeks before your wedding to ensure you have enough time for alterations should they be required.

On placing your order you will be given an estimated shipping date. Once your parcel has been shipped you will receive an email detailing your courier service, expected delivery date and tracking number. UK parcels are always shipped next day and overseas parcels 2-5 day delivery, however we do not accept any responsibility for any delays in delivery once the parcel is in transit. All parcels are tracked and require a signature on delivery so please make sure to add an address where there will be someone there to accept the delivery. If you are not there to accept the parcel you will be given instructions by the courier on how to retrieve your order.

All parcels are insured during transit. Once the parcel is signed for the items then become your responsibility.

Returns

We do not keep a stock of any item. All garments and accessories are made to order and so there are no refunds, returns or exchanges under any circumstances. All sales are final. We welcome as many questions as you have before placing your order to make sure you are making the right decision. We are not responsible for inaccurate measurements or weight fluctuations after placing an order. Please see our terms and conditions for more information. 

Cancellations

You have 48 hours to cancel your order should you change your mind. If you do want to cancel your order please email us at hello@LegendBridalDesigns.co.uk

If a customer wishes to cancel their order after 48 hours we will be able to offer a 50% refund unless we have started work on your dress already. We are only able to offer a 50% refund as we order fabrics immediately on receiving an order and our suppliers do not accept cancellations or returns. If we have started creating your order we are not able to give you a refund.